Nicky Bleiel is a Watson Information Developer at IBM. She is a Past President and Associate Fellow of STC. Nicky has over 20 years of experience writing and designing content for software products in the cognitive computing, tech pubs, media sales, industrial automation, simulation, and pharmaceutical industries. She is a popular speaker at many conferences, including the STC Summit, WritersUA, tcworld, ProComm and CIDM; and has been published in STC’s Intercom, tcworld magazine, ISTC Communicator, and more. See nickybleiel.com for a list of her talks and publications.