As Director of Information Experience, Megan Gilhooly oversees the technical documentation and training teams at Ping Identity, a Denver-based company that develops identity and authentication platforms for enterprises. Prior to Ping, Megan was Director of Technical Communications at INVIDI Technologies. Throughout her career, Megan has served as employee and consultant to various software companies, building technical communications products and processes. As a former online retail business owner and Certified Scrum Master, Megan brings a unique perspective to managing information development and communication teams. She has a BA in Speech Communication, an MS in Journalism, an MS in Strategic Management, and a Masters in Technical Communication.