Jessica Kreger leads the technical documentation team at TradeStation to publish information that empowers active traders around the world. With over fifteen years of experience in communications, she has worked at Dell, the University of Miami, Carnegie Mellon University, and Alcoa. Jessica is passionate about creating optimal user experiences. She earned a M.A. in Professional Writing from Carnegie Mellon and a B.A. in English from Penn State. She is a Senior Member of the STC and belongs to the Technical Editing SIG.