Do you ever email a subject matter expert, manager, or client and get an ambiguous response? Do your emails generate discussions that lead to delays while you wait for information needed to meet deadlines? Perhaps you struggle with who to CC in an email or who to leave off? Do you need to increase the visibility and priority of your communication? If so, come to this workshop to learn the questions that get definitive answers and explore how to deal with conflict via email. We will also examine emails that work and those that don't, and we will use real case scenarios to rewrite emails that get results.
