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Monday, May 16 • 1:00pm - 1:45pm
Rethinking Help in a Mobile World

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Users consume and utilize mobile help content very differently than they do on a computer. As content spreads to mobile, the help we provide has to cater to the special needs of mobile users. What are the current issues and challenges facing technical communicators trying to reach this audience? What are effective strategies for reaching a mobile user without getting in the way? In this progression, we’ll discuss the challenges of current mobile help methods, strategies to deliver mobile help, plus some fresh ideas to explore.

avatar for Sharon Sherry

Sharon Sherry

Technical writer

Monday May 16, 2016 1:00pm - 1:45pm PDT
Grand E