Loading…
STC Summit 2016 has ended
Back To Schedule
Tuesday, May 17 • 1:00pm - 1:45pm
Customer Experience (CX)--Come Join the Party

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Tweet Share
Feedback Survey
Customer Experience (CX) is more than a buzz word. It's key to remaining relevant and adding value to your employer or business. Come and see how you start the CX discussion (as it relates to technical communication), put together and deploy a strategy, and then measure results. If you're doing CX already, come and challenge others, share your secrets, and disclose your stories. This session promises food for thought, a party hat of laughs, and a hope that you can get your CX party started when you leave the room.
Speakers
avatar for Pamela Noreault

Pamela Noreault

Solutions Architect, SDL, Inc.
Pam has over 20 years of experience in technical communications, education, and management. She specializes in content strategy, customer engagement, content conversions, and social networking strategies. She has an undergraduate degree in education from The Ohio State University... Read More →

Tuesday May 17, 2016 1:00pm - 1:45pm PDT
Platinum 1
  Design & Testing, Presentation (45 minutes)

Attendees (67)