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Monday, May 16 • 1:00pm - 1:45pm
From Fred Flintstone to George Jetson: Creating Tension in Training Increases Adoption

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The objective of a good training program is adoption and excellent field execution. Whether we create video, user assistance, classroom training, or documentation, what we really want is users to do an excellent job with minimal effort and no mistakes. This presentation is about how to use a combination of traditional training deliverables and old school psychology to gain user buy-in and achieve a successful launch. We’ll talk about how to use cartoons and countdowns to ensure that users seek out training and have a stake in adoption and field execution excellence. Good training is about building the right relationship and less about the deliverable.

Speakers
avatar for Viqui Dill

Viqui Dill

TechComm Leader, American Woodmark
An engineering graduate from Virginia Tech, Viqui is happiest as a small group worship leader or surrounded by singing kids at Vacation Bible School. She works as a Technical Writer for American Woodmark in Winchester. | | Viqui loves being in the STC #TechComm community and... Read More →



Monday May 16, 2016 1:00pm - 1:45pm
Platinum 1

Attendees (47)