STC Summit 2016 has ended

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STC Summit 2016

Dave Wilks

Willis Towers Watson
Technical Communication Leader

8:00am PDT

Leadership Program Platinum 3/4

8:30am PDT

Metrics that Matter: Making the Business Case that Documentation has Value Grand C/D Influence the User Experience Beyond Creating Content Platinum 2 Doc is Dead! How Walkthroughs Changed Salesforce's Content Strategy Platinum 3 Your Secret Weapon: The Documentation Handbook Platinum 4

9:45am PDT

How to Write Contracts and Statements of Work Platinum 3 Technical Communication Revolutionized Platinum 4 Improving the Review Cycle: Concurrent Editing Grand E 44 Tips for Making Better Videos! Platinum 1 Frenemies: Tech Comm and Tech Support Working Together Grand C/D

1:00pm PDT

The Ping Identity Story: Enhancing Customer Experience through Dynamic Content Publishing Grand A/B Big Data for Beginners: Tools and Methods Platinum 4 Rethinking Help in a Mobile World Grand E Single-Sourcing and Localization: Maximizing Content across Languages Platinum 2

2:15pm PDT

Turning Offshore Partnership Challenges into Success Platinum 1 Help Begins with the GUI: TC Meets R&D Grand C/D Training Videos Demystified: What the Process Looks Like Platinum 4 Applying Minimalist Writing Principles to Improve User's Guides: Readers and Writers Win Grand E FAQs Killed the Documentation Star Grand E Getting Creative with Technical Communications Grand E Simultaneous Product and Information Development Grand E

3:45pm PDT

Communicate More Effectively in Your Global Virtual Teams Platinum 3 How Professional Communicators Add Value Grand E The Future of M-Learning and Mobile Help Platinum 4 Improve Voiceovers with the Sound of Help Platinum 2

8:30am PDT

Reinvent Yourself Through Career Change Platinum 4 Use Usability Testing and Enhance your Documentation with Feedback Platinum 1 Interactive Documents and the IoT Expo Theater Translation Management: "Common Sense" for Setting Up a Process Grand C/D DevOps Docs: Fast, Great Content for the Cloud Platinum 2

9:45am PDT

On the Primrose Path to Successful Leadership Platinum 2 Do More with Less and Increase your Return on Content (ROC) Grand A/B Use Your Content to Create Killer Courseware Platinum 3

1:00pm PDT

Customer Experience (CX)--Come Join the Party Platinum 1 The Attention-Comprehension Gap: An Integrated Approach to Usability Testing and Design Grand C/D 15 Ways to Animate Your Content with GIFs Expo Theater Writing Technical Docs like a Hacker with Jekyll Platinum 3 Internationalized Texts: Writing for Translation and Globalization Platinum 2

2:15pm PDT

Don't Edit--Teach: Strategies for Mentoring Writers Platinum 4 Where Does User Documentation Fit into Content Marketing? Grand C/D Let the Force of APIs Be with You: Building the Developer Experience Right Platinum 2 Up with Markdown! Platinum 3 Building Quality Experiences for Users in any Language Platinum 1

3:45pm PDT

A Practitioner's Guide to Teaching Tech Comm Grand C/D The Future is Now--How Technical Documentation is Changing to Technical Communication Grand A/B Editing Tons of Text? RegEx to the Rescue! Platinum 1

8:30am PDT

How to Become a Strategic Communicator and Advance Your Career Grand A/B Power to the People: Targeted Content through Dynamic Filters Grand C/D

9:45am PDT

Everything I Needed to Know about Leadership, I Learned from Star Trek Platinum 2/3 The Good, the Bad, and the Ugly in Video Technical Documentation Platinum 2/3 Programming Language Storytime Platinum 1 The Making of a Learning Platform: Designing Addictive, User-Centric Content Grand A/B